Water/Sewer Bills
What if I do not receive my Water Bill?
You can obtain a copy by contacting the Treasurer/Collector's Office, Water/Sewer billing clerk at (781)393-2498 or by e-mail at collector@medford.org.
New Owner?
If you are a new property owner and have not received your water bill from the previous owner, you can request a copy as described above.
What if I pay my Water Bill late?
Interest of 14% per annum will start accruing at the close of business on the due date.
Under state law, failure to receive a bill does not affect the validity of the bill or any interest and fines incurred due to late payment(s). It is the responsibility of the homeowner to secure his/her bill when one is not received.
How do I change the name and/or address on the Water bill?
All change of addresses must be made in writing, either by coming into the Treasurer/Collectors office and filling out a change of address card or by sending a written request to: collector@medford.org or by mail to Treasurer/Collector's Office, 85 George P. Hassett Dr.,Medford MA 02155
What happens if I overpay my Water Bill?
Overpayments will be applied to the next bill.
What happens if I do not pay my Water Bill?
Water bill payments must be received on or before the due date to avoid interest charges.
If payment is not made on or before the due date, the account will begin to accrue interest at a rate of 14% per annum, computed from the date the bill was due.
If the account remains delinquent, the amount that is delinquent is subject to being liened on the owner's property tax bill. Half the delinquent amount plus interest will be liened on the 3rd quarter real estate tax bill and the other half will be liened on the 4th quarter real estate tax bill.
The payment deadline to avoid water/sewer lien is December 1st.
What do I do if I am selling my property and I need a Final Reading?
Contact the water/sewer billing clerk in the Treasurer/Collectors office at 781-393-2498. The fee is $25. The water meter will be read and a bill to date will be produced. It can be picked up at the Collectors office. Payments for bill to dates must be made by cash or money order only.
I want a copy of my payment history or usage history?
Send request in writing with a self addressed stamped envelope to the Treasurer/Collectors office, 85 GP Hassett Drive, Medford MA 02155 or by e-mail at collector@medford.org.
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